1. Introduction
Noble Protection (“we”, “us” or “our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard personal information when you visit our website at nobleprotection.uk or submit an enquiry. This policy should be read alongside our Terms & Conditions.
2. What personal information we collect
We may collect the following personal information through our enquiry forms and direct communication:
- Full name
- Email address
- Phone number
- Location or address
- Details of your security service requirements
- Any other information you choose to include in your message
3. Why we collect your information
We use your personal information to:
- Respond to your enquiries and requests
- Provide information about our security services
- Manage ongoing customer communication
- Assess your security requirements and provide quotations
- Comply with legal and regulatory obligations
4. Legal basis for processing
Under UK GDPR, we process your personal data on the basis of your consent (when you submit an enquiry), our legitimate interests in operating our business and responding to clients, and the necessity to perform a contract or take steps at your request before entering into a contract.
5. How your information is stored and protected
We store personal information securely using appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure or destruction. Access to your data is limited to authorised personnel who need it to perform their duties. [Insert retention details: e.g., encrypted database, access controls, secure hosting provider.]
6. How long we keep your information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. [Insert specific retention period, e.g., enquiry records are retained for 12 months from the date of last contact unless a contract is formed.]
7. Sharing your information
We do not sell your personal information. We may share it with trusted third parties only where necessary to provide our services, comply with legal obligations, or protect our rights. [Insert details of any third-party processors, e.g., email service providers, cloud hosting.]
8. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data (“right to be forgotten")
- Withdraw consent at any time
- Restrict or object to processing in certain circumstances
- Request portability of your data
To exercise any of these rights, please contact us using the details below.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: